Gala Tent UK
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Cedric Owen
5/5
2024-9-19
An impressive gazebo that will be very easy to put up next time, having learned from our first attempt. We used it for a two day event, erecting it in windy conditions two days before and dismantling it the following day. Although two (experienced) people are enough for erection, in windy conditions it was useful to have a third person to hold it once the roof canopy was in place. Knowing the exposed location, we bought the heavy duty pegs to go through the footplates and the ground bars to make sure the legs were correctly spaced and the structure rigid. We used one peg to secure the windward side leg and the other three as soon as the ground bars were in place. The pegs had a curved top that also kept the ground bars from rising up when the wind tried to bend the side panels. Each side has a long pocket for the ground bars and must have the bars threaded through. The bottom skirts are a great feature that stops wind blowing underneath. We did not need the water bag weights and the tie down kit is good quality.Our old cheap gazebo, which we put up alongside, looked very sad in contrast! We are likely to buy a second Gala Tent for the event next year. To increase light, we might buy some extra side panels with windows. It would also make a good camping tent! Pre-sales advice was invaluable and helped us make our choice. I recommend this product.
Response from Gala Tent UK
"Dear CedricThank you so much for taking the time to share your detailed experience with our gazebo! We're thrilled to hear that it met your expectations and proved sturdy during your event, especially in windy conditions. It’s great to know that the heavy-duty pegs, ground bars, and bottom skirts made a difference in securing the structure and keeping it stable.We’re glad to hear that you found the pre-sales advice helpful in making your decision, and it’s wonderful to know that you’re considering purchasing a second Gala Tent for your event next year. If you need any additional side panels with windows or have any questions in the future, please don't hesitate to reach out—we're always here to help!Thank you again for your kind words and for recommending our product. We look forward to assisting you again soon!"
"Dear CedricThank you so much for taking the time to share your detailed experience with our gazebo! We're thrilled to hear that it met your expectations and proved sturdy during your event, especially in windy conditions. It’s great to know that the heavy-duty pegs, ground bars, and bottom skirts made a difference in securing the structure and keeping it stable.We’re glad to hear that you found the pre-sales advice helpful in making your decision, and it’s wonderful to know that you’re considering purchasing a second Gala Tent for your event next year. If you need any additional side panels with windows or have any questions in the future, please don't hesitate to reach out—we're always here to help!Thank you again for your kind words and for recommending our product. We look forward to assisting you again soon!"
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Howard Alderson-Perkins
5/5
2024-9-19
Excellent service, very attentive and swift response with delivery
sheila gilmore
5/5
2024-9-18
Excellent service. Prompt and delivery was very speedy. Delighted with the gazebo and the printing
Response from Gala Tent UK
"Thank you so much for your wonderful feedback! We're delighted to hear that you're pleased with both the gazebo and the printing, and that our service and delivery met your expectations. It’s always our goal to provide prompt, efficient service, so it's great to know we succeeded in your case.If you need anything else in the future, don’t hesitate to get in touch. We look forward to assisting you again!"
"Thank you so much for your wonderful feedback! We're delighted to hear that you're pleased with both the gazebo and the printing, and that our service and delivery met your expectations. It’s always our goal to provide prompt, efficient service, so it's great to know we succeeded in your case.If you need anything else in the future, don’t hesitate to get in touch. We look forward to assisting you again!"
KATHLEEN HARRISON
5/5
2024-9-18
We ordered a gala tent for our local sheep show. Great quality and super quick delivery. This is our 2nd gala tent and we have no complaints at all.
Response from Gala Tent UK
"Thank you for your fantastic feedback! We’re so pleased to hear that your Gala Tent was perfect for your local sheep show and that you're happy with the quality and delivery speed. It’s wonderful to know that this is your second Gala Tent and that both have met your expectations!We truly appreciate your continued trust in us, and if you ever need anything else, don’t hesitate to reach out."
"Thank you for your fantastic feedback! We’re so pleased to hear that your Gala Tent was perfect for your local sheep show and that you're happy with the quality and delivery speed. It’s wonderful to know that this is your second Gala Tent and that both have met your expectations!We truly appreciate your continued trust in us, and if you ever need anything else, don’t hesitate to reach out."
Nick Kenning
5/5
2024-9-18
Always a great service from the guys at Gala Tent. Next day delivery on the roof I ordered. A great product and service all round. Totally recommend..
Response from Gala Tent UK
"Thank you so much for your kind words and for being such a loyal customer! We’re thrilled to hear that you received your roof with next-day delivery and that you continue to be pleased with our products and service. It’s always a pleasure to serve you, and your recommendation means a lot to us.If there’s anything else you need in the future, please don’t hesitate to get in touch."
"Thank you so much for your kind words and for being such a loyal customer! We’re thrilled to hear that you received your roof with next-day delivery and that you continue to be pleased with our products and service. It’s always a pleasure to serve you, and your recommendation means a lot to us.If there’s anything else you need in the future, please don’t hesitate to get in touch."
Anonymous
5/5
2024-9-17
I am very happy with my galatent replacement canopy. It looks amazing
Wendy Knight
5/5
2024-9-16
Excellent customer service from Gala Tent. Had to exchange my gazebo having found it too heavy. The team were extremely supportive and helpful. No nonsense returns process. The gazebo quality is spot on - robust and looks great too. Gala Tent is a sure bet...
Paul Shaw
5/5
2024-9-16
Quick, easy and on time
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Karl Chapman
5/5
2024-9-13
I have had a few different setups , over the years however for over the past 10yrs gala tent has been the best, product, and service
Elizabeth Mitchell
5/5
2024-9-13
Sales team are very helpful. The gazebo was despatched almost immediately and the delivery company were excellent. The gazebo is great quality, light but sturdy and strong. If you need a gazebo, Gala is the place to go!
Verifiedwith RivYoo
Tommy Gale
5/5
2024-9-13
So impressed with the customer service team who helped us out in an emergency with spare parts. Great company.
Ben Long
5/5
2024-9-12
We are a motorcycle road race team and already own a couple of 4.5 x 3m gazebo’s by galatent. This year we took on a few more sponsors so we wanted to show our appreciation to them. We decided to come back to galatent and and have a few teardrop flags done as we already knew the quality would be second to none. We weren’t wrong. As we had already experienced in the past, the process from start to finish was amazing. From the sales team to the design team, they all make the job as easy as it could be. Communication is key when it comes to things like this and everyone we dealt with at galatent was brilliant at it. We received the flags the day after they were shipped direct to a race meeting and they are brilliant. The quality is perfect and design came out just as we had an envisioned. I couldn’t recommend them enough and we certainly will be coming back for more products next season.Thanks to everyone at galatent.Ben long.Brookbuilt racing.
Teresa Heaton
5/5
2024-9-12
Excellent service, extremely friendly company.
Alice Amendola
5/5
2024-9-11
I'm happy with my Galatent we have used it every day
David Nutting
5/5
2024-9-10
Excellent service - parts delivered the following day.