Gala Tent UK
Reviews (12284) .
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Simon Bartlett
5/5
2025-5-23
Needed a new leg for my gazebo. Mark identified the exact part and was very helpful and efficient. Sorted my issue promptly and met all expectations. Delivery promise was met. All around great customer service.
Susan Foss
5/5
2025-5-22
As a returning and regular customer, I always receive an excellent customer service from order through to delivery. Would highly recommend their products to friends, family and businesses.
Jason Hough
5/5
2025-5-22
Having seen Gala at an exhibition we were confident they could deliver the high quality we needed. The item is definitely that, the gazebo we ordered was fully branded for us and supplied promptly. Looking forward to many years of use.
Response from Gala Tent UK
"Thank you so much for your fantastic review!It’s wonderful to hear that your visit to our exhibition stand gave you the confidence to order with us, and we’re thrilled that your fully branded gazebo met your expectations — both in quality and service.We’re proud to support your business with a product that not only looks great but is built to last. Here’s to many years of reliable use ahead!If there's anything you need in the future, we're always here to help."
"Thank you so much for your fantastic review!It’s wonderful to hear that your visit to our exhibition stand gave you the confidence to order with us, and we’re thrilled that your fully branded gazebo met your expectations — both in quality and service.We’re proud to support your business with a product that not only looks great but is built to last. Here’s to many years of reliable use ahead!If there's anything you need in the future, we're always here to help."
Louise Tucker
5/5
2025-5-22
The best gazebo I have ever brought, really are built to last by the looks and weight of it, I always recommend to friends and family/neighbours and also the curtains have been a life saver keeping wind and rain out. Hope it last for many years.
Stephen Eaves
5/5
2025-5-21
Excellent quality product. Worth every penny. Went up easily and looks great. Doorways are velcro and loops. A zipped entrance would have been a bonus for what we need the tent for. I would certainly recommend this product.
Stephen Eaves
5/5
2025-5-21
Excellent quality product. Worth every penny. Went up easily and looks great. Doorways are velcro and loops. A zipped entrance would have been a bonus for what we need the tent for.
Michael Goddard
5/5
2025-5-21
Excellent service and quality as ever with Gala Tent. Very willing to accomodate our requirement re delivery dates. We have used Gala Tent several times over the years and would not hesitate to use them again and recommend them to others.
Michael Williamson
5/5
2025-5-21
Gazebo side wall. Excellent quality and perfect fit.
Dick Coultas
5/5
2025-5-16
I wanted a robust, 3x3m gazebo and am not disappointed. The sales team at Gala tents were extremely helpful and quickly grasped my requirements. Although some items were out of stock, the team accurately predicted the dates when items would be available and delivered when they said they would. The Gazebo, a pro 50, is extremely well made. Everything (sidewalls, door, sun canopy) fit really well. It’s simple and straightforward to erect, even single handed, and looks very neat. I could not recommend this company highly enough. They are great at communicating, do what they say when they say they are going to do it. What more can anyone ask? I will definitely buy from Gala tents again.
Response from Gala Tent UK
"Hi DickThank you so much for your kind and detailed review! We’re delighted to hear that you’re pleased with your Pro 50 3x3m gazebo and that it met your expectations for quality and ease of use.It’s also fantastic to know that our sales team were able to support you effectively and keep you informed throughout the process — even with the temporary stock delays. We pride ourselves on clear communication and delivering on our promises, so it’s great to see that reflected in your experience.We truly appreciate your recommendation and look forward to welcoming you back to Gala Tent in the future. If there’s ever anything else you need, please don’t hesitate to get in touch"
"Hi DickThank you so much for your kind and detailed review! We’re delighted to hear that you’re pleased with your Pro 50 3x3m gazebo and that it met your expectations for quality and ease of use.It’s also fantastic to know that our sales team were able to support you effectively and keep you informed throughout the process — even with the temporary stock delays. We pride ourselves on clear communication and delivering on our promises, so it’s great to see that reflected in your experience.We truly appreciate your recommendation and look forward to welcoming you back to Gala Tent in the future. If there’s ever anything else you need, please don’t hesitate to get in touch"
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Michae Morrow
5/5
2025-5-16
Two things set Gala Tent UK apart from competitors. Firstly their customer service is fantastic and my request for advice was addressed immediately and products dispatched the same day. Secondly the quality of the gazebos and awnings are great. I now have a 3x3 meter and a Pro60 6x3metre gazebo and love the ease of set up as well as the strength and durability of the frames.
Response from Gala Tent UK
"Hi Michael Thank you for your fantastic feedback and for taking the time to share your experience!We’re thrilled to hear that both our customer service and product quality stood out to you. It's great to know that our team were able to assist you promptly and get everything dispatched the same day — we always aim to make the process as smooth and efficient as possible.We're also really pleased that you're enjoying both your 3x3m and Pro 60 6x3m gazebos. The strength, ease of setup, and durability of the frames are exactly what we strive to deliver, so it’s great to hear they’re serving you well.Thanks again for choosing Gala Tent — we truly appreciate your support and look forward to helping you again in the future!"
"Hi Michael Thank you for your fantastic feedback and for taking the time to share your experience!We’re thrilled to hear that both our customer service and product quality stood out to you. It's great to know that our team were able to assist you promptly and get everything dispatched the same day — we always aim to make the process as smooth and efficient as possible.We're also really pleased that you're enjoying both your 3x3m and Pro 60 6x3m gazebos. The strength, ease of setup, and durability of the frames are exactly what we strive to deliver, so it’s great to hear they’re serving you well.Thanks again for choosing Gala Tent — we truly appreciate your support and look forward to helping you again in the future!"
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Terry Nott
5/5
2025-5-16
As always very pleased with the service, ordered on Friday delivered on Monday, and as usual a quality product value for money. We have been using Gala marquees for 12 Years for church youth groups and village fair. Also to add great help on the phone when ordering.
Response from Gala Tent UK
"Thank you so much for your kind words and for your continued loyalty over the past 12 years — that truly means a lot to us!We're delighted to hear that you were pleased with the prompt delivery and the quality of the product, as well as the support you received over the phone. It’s always a pleasure to help, and we're proud to have been a part of your church youth groups and village fairs over the years.Thank you again for choosing Gala Tent — we look forward to supporting you for many more years to come!"
"Thank you so much for your kind words and for your continued loyalty over the past 12 years — that truly means a lot to us!We're delighted to hear that you were pleased with the prompt delivery and the quality of the product, as well as the support you received over the phone. It’s always a pleasure to help, and we're proud to have been a part of your church youth groups and village fairs over the years.Thank you again for choosing Gala Tent — we look forward to supporting you for many more years to come!"
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James Howard
5/5
2025-5-16
Brilliant service and big thank you to Daniel and Darren. I found it very useful that I was able to go down to the offices and warehouse and see and explained how the different gazebos work and check the fantastic quality out for myself. Yes I would use them again and definitely recommend them and already have to alot of my market friends.
Trudie Evans
5/5
2025-5-16
Brilliant
Alan Clay
5/5
2025-5-16
I have owned a Gala Tent for over 20 years. In 2024 there were 2 very strong storms that blew across the county of Kent. There were winds of upto 80 mph (anything less probably wouldn’t have affected Gala Tent roof cover) but there it was, 80 mph wind tore away at our Gala Tent roof cover resulting in a large tear at one corner. We applied tape across this tear which held it together, then at a time some months later another bad storm hit, the tape gave way and the tear was extended right across the roof. We could only, the next morning, take off the torn, flapping cover and fold our Gala Tent frame down to fit into it’s purpose built strong bag, which was easy to wheel across our garden to a shed for storage. Come May 2025 I phoned Gala Tent office for help in ordering a replacement cover, many years after registering as an owner of our tent/marquee, all it required was a post code followed by my requirements for replacement and 3/4 days later I received a new cover.Excellent service from a long established firm. I would not hesitate to recommend Gala Tent to anyone who wants a first class experience in purchasing a top quality marquee/tent.
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Chris Jackson
5/5
2025-5-15
Answered the phone promptly, excellent customer service.