Gala Tent UK
Reviews (11337) .
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Based on 11337 reviews. CLAIMED
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Alice Brown
2/5
2018-9-26
The marquee itself is good quality and seems like it will last. Delivery was very prompt and customer service before sale very good. However the instructions for putting it up leave a lot to be desired. Hilariously vague. There were extra poles delivered - presumably spare but no indication of this given in instructions. Diagram actually indicated wrong poles in some locations, we had to work it out by deduction. Instructions say minimum 2 people to erect it, we needed 7 people at the point of lifting the frame. No safety instructions for putting up / down in wind, or how many guy ropes you need etc.
Response from Gala Tent UK
"Thank you for your review, we are sorry to hear you have struggled with the erection. The poles that are sent are universal and are for building varying sizes of marquee so you will have poles left over. We sent over detailed instructions and a specific parts list for your sized marquee by email as soon as your purchase is complete along with videos. There are detailed care guides in every box to advise about the care and safety of your product. We are open six days a week by phone and online chat and have a whole team of people here to help with any questions you may have Kind Regards Gala Tent"
"Thank you for your review, we are sorry to hear you have struggled with the erection. The poles that are sent are universal and are for building varying sizes of marquee so you will have poles left over. We sent over detailed instructions and a specific parts list for your sized marquee by email as soon as your purchase is complete along with videos. There are detailed care guides in every box to advise about the care and safety of your product. We are open six days a week by phone and online chat and have a whole team of people here to help with any questions you may have Kind Regards Gala Tent"
fraser robert
5/5
2018-9-26
The product is exactly what i wanted and delivery time was spot on. Good company great help from customer service.
Andy Adams
5/5
2018-9-26
Fast delivery. Good value and high quality product
Isabel Burford
5/5
2018-9-26
Great tent delivered with no fuss and quickly. It provided a great space for a family party and will be used for many more events. Many thanks.
mark courtney
5/5
2018-9-26
A very top quality gazebo I was amazed how simple and easy it was for 2 people to put up a 4.5x3 pro 40Very pleased with gala and their products. Will certainly be going back
Sylvia Huntbach
5/5
2018-9-26
Top quality product and service......arrived the next day , placed order over the phone , gala tent were so helpful and proffesional, Sylvia
ian hobson
5/5
2018-9-26
Great service as always along with great products.
Ro King
5/5
2018-9-26
Very pleased with replacement PVC canopy. The last one lasted over 5 years with daily use at our children's nursery.
Pauline Davies
5/5
2018-9-26
Fantastic product, great quality and look.
Nicola Houseman
5/5
2018-9-25
Smart and comfy. Lightweight and not bulky to store. Great chairs to have as spares for extra guests.
Mark Clarke
5/5
2018-9-25
Great service the tent is just perfect just what we needed
Mohammed Surve
5/5
2018-9-25
Excellent - we had the marquee up in heavy rain. It withstood the weather with only a few drips of rain around he edges.Quick delivery, great service and easy to assemble.
E Knope
3/5
2018-9-25
The new roof is a satisfactory replacement for the original, however, the old frame has become a bit
Verifiedwith RivYoo
Walter MacAulay
5/5
2018-9-25
Great gazebos. Good service. However the zips in the bags are poor and they only have a 30 day guarantee.
Verifiedwith RivYoo
DAVID PEARCE
5/5
2018-9-25
EXCELENT IN EVERY WAY THANKYOU