Gala Tent UK

Solid product.

Arrived on time not realy used yet but quality looks good problem with missing nuts and bolts for ground bars but all sorted as far as we go good customer service

3m sunshade canvas to fit a permanent gazebo. Brilliant, fits perfect. Only minor problem, Velcro fasteners could be longer to fit 3x3??? posts. Otherwise delighted. Highly recommended.

Outstanding service. Thank you

This is the seventh Gala Pro-50 marquee I have purchased for Clophill Archery Club. We now have 5, 6 x 3m and 2, 3 x3 m. If the last purchase is as good as the others there will be no problems. They are easy to erect and in the years we have had them stood up to all that has been thrown at them. Weather, wear and tear etc.One of the features we like is that all the component parts are available should anything untoward happen. I do have an issue with the purchase of the last one, a 3 x 3m item. With all the others there were included hold down straps and heavy duty stakes. These were not this time.I filled in their standard form on line asking about this, a couple of days later I had a phone call from a rather officious person who asked what the issue was. This after I had gone to great lengths to explain what the problem was, by his own admission he had not bothered to read my submission.It appears these now cost an extra £25 or so. The main marquee is good but their after sales manner needs working on.I suspect I will hear no more of this.Regards Terry

This is the seventh Gala Pro-50 marquee I have purchased for Clophill Archery Club. We now have 5, 6 x 3m and 2, 3 x3 m. If the last purchase is as good as the others there will be no problems. They are easy to erect and in the years we have had them stood up to all that has been thrown at them. Weather, wear and tear etc.One of the features we like is that all the component parts are available should anything untoward happen. I do have an issue with the purchase of the last one, a 3 x 3m item. With all the others there were included hold down straps and heavy duty stakes. These were not this time.I filled in their standard form on line asking about this, a couple of days later I had a phone call from a rather officious person who asked what the issue was. This after I had gone to great lengths to explain what the problem was, by his own admission he had not bothered to read my submission.It appears these now cost an extra £25 or so. The main marquee is good but their after sales manner needs working on.I suspect I will hear no more of this.Regards Terry

Great service

Very pleased with the end result. It needed a big team of people to put together; following a 2D drawing of a 3D object wasn't the easiest but luckily we have a couple of technically minded volunteers to start the job off. The reason for the 4 starts is the door. There are no clear instructions on how to fit it, how to attach the canvas and finish the whole thing off.

I love the quality of the material and the workmanship but sadly this is too big for a 3x3m frame it was bought for. I'm not sure what else can be said as there is not a lot I can do about it now ! so mixed review really

Product was fine. Had issues with the delivery company. Like many ppl in London olive a a new build, these buildings tend to have a barrier to get in and it's only those who pay for parking who have a fob to open the barrier. Iv never had any issues recieving deliveries as it's a very short walk up the path and it's ground floor. This driver refused, stating it was too heavy for him to carry. I therefore had to go to the gate and carry it (I'm a petite middle aged female and managed perfectly well but your well built male delivery driver refused)

Good

Not actually erected the gazebo yet as it has been purchased to use in 2023. That said it appears really sturdy and well made and the cases make storage and moving very easy

My first table was faulty and they only sent tops for a 2m instead of a 3m but customer service was great and sent me a new table and an extra top. It’s still a bit difficult to put up but will probably become easier the more I use it

We love the tent, we had a 6 x 3 PE party tent that lasted nearly 20 years and have bought a pvc tent this time with Gala again. I would have given 5 stars but not as happy with the bags we paid extra for. There is nothing for the bungees etc and all the canvasses are in one extremely heavy bag

Purchase and delivery fine. It's November so ask me about quality and performance in the spring!