Gala Tent UK

I just wanted to record my thanks to you for the way you helped me sort out the problem we had with a wrong specification in an order we made on the internet last week end. We had dealt with a third party and were given the wrong measurments. When we opened the package and measured up it was obvious that we had the wrong size.
When I rang you, rather than saying it was not your problem, you took ownership of the problem and eventually resolved it. I was also impressed by the way you kept me informed at each step of the way, and checked as you went along that the changes were acceptable. I am a retired manager for the IBM Corporation, and we always put the Customer first. I am always frustrated by the general couldnt care less attitude by some companies to meeting the needs of the Customer. Your attitude was refreshing, and I am very grateful to you for assisting. Thank you very much indeed.

Very pleased with my equipment and prompt delivery

I received this order today - two days after ordering and am delighted with it. I had great difficulty finding this Recumbent Bike on the net - I have wrecked two of the box standard, pedals on a bit of pipe ones which are advertised in all the Oldies magazine etc., using it every evening and this one is so robust compared to the others.
Might I suggest you contact some of the above and do some aggressive advertising - I cannot be the only old person (bad heart and bad back - so cannot do the walking suggested by the doctors) to wreck their ghastly, badly made bikes, and as yours is only a few pounds more, it is excellent value (please God I dont break it this evening!) and I am sure there is a big market for them.

Received my order very quickly. Thanks.

My order arrived today thank you.my thanks to you all for the speed and communication received.

Hi there, many thanks for replying so quickly. I have ordered my items mentioned in my email without any hitches at all. You are always the first site I go to whenever I go online shopping because your customer service is second to none and your product prices are excellent. Many thanks for all your help, and I look forward to shopping with you again.

Dear Gala Tent, my order arrived in good condition. I am reallypleased with the speed of despatch and will reccommend you to friends. Ionly placed the order late evening Thanks

Gala Shades, make the ideal smoking shelter for my public house, many thanks Gala Tent

Service 11/10... good communications too, many thanks

Excellent. Thank You!

Excellent service fast delivery

First class product and service, very polite, well recommended

Arrived this morning while i was at work, very fast delivery!! cheers

Thanks ever so much for replying so quickly. I know that I was supposed to order via the Iternet but having never actually used it before I have ordered direct with yourselves by telephone, I am more comfortable with that. I hope you dont mind, I am still getting used to internet shopping ...Anyway, thanks again for your quick and lovely reply and I look forward to receiving the order shortly. Just also wanted to say what a fantastic customer contact you keep regarding orders, I have already received notification that my order has been placed, that it has been processed and also that it is awaiting a courier - exceptional service. I will definately be checking out your website in future. Thanks for everything.

Goods came today thank you so much i am using it right now, you saved me £100