Gala Tent UK
Reviews (11958) .
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Based on 11958 reviews. CLAIMED
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Mike Bladwin
4/5
2016-9-9
The quality of all parts is excellent. The marquee is strong and sturdy and very 'fit for purpose'.Minor niggles are :-- there were no spare wing-bolts (things easily lost in grass)- there were not enough toggle ties- the zipped up panels at the corners had to be pulled up well off the ground for the corner flaps to be hooked to the bottoms of the corner poles (perhaps the instructions on this are rather sketchy ?)Overall - good value for money'
Response from Gala Tent UK
"Hello Mike, thank you for your review and helpful feedback. We have posted some spare winged bolts and bungees free of charge, you will received these in first class post. The leg covers have an eyelet in the bottom to put a peg through into the ground so you don't need to use the hook if you have the sidewalls on. I hope that helps!"
"Hello Mike, thank you for your review and helpful feedback. We have posted some spare winged bolts and bungees free of charge, you will received these in first class post. The leg covers have an eyelet in the bottom to put a peg through into the ground so you don't need to use the hook if you have the sidewalls on. I hope that helps!"
David Nash
4/5
2016-9-8
I was pleased to be offered a modest discount as the purchase was for our Guide Dogs for the Blind gazebo. TNT, however, did not initially leave the parcels in our absence, as requested. A form was provided for me to sign and leave outside the following day when delivery was made.
Response from Gala Tent UK
"Thank you for bringing this to our attention it is very rare for this to occur however we have given feedback to the relevant parties regarding this, I hope this does not deter you from purchasing from us in the future."
"Thank you for bringing this to our attention it is very rare for this to occur however we have given feedback to the relevant parties regarding this, I hope this does not deter you from purchasing from us in the future."
Bill Hinks
4/5
2016-9-8
Good quick service. Friendly staff. Reasonably priced items.
andy hayes
4/5
2016-9-7
we rode over one hundred miles on a Saturday morning to see items in your showroom fully erected,the guy who showed us aroundd was fantastic. Thankyou Gala. x
Peter Houseman
4/5
2016-9-6
I did have an issue with the canopy I purchased in 2015 but Gala contacted me to help and helped resolved it quickly
Robert Byles
4/5
2016-9-5
Product is easy to erect and store - perhaps a better instruction is required that the top canopy is to be removed would be good rather than a note in 'Hints and Tips' as this is vital in keeping the canopy in good condition.
MARK BRETTON
4/5
2016-9-4
Good value marquee. Easy to errect although estimated errection time ambitious. Only problem experienced was that some grub screws wouldn't screw in. Great telephone sales service. Would fully recommend.
Brian Blackie
4/5
2016-8-29
Great product pity about the online service and delivery
Barbara Smith
4/5
2016-8-29
Gazebo good
Paul Wright
4/5
2016-8-27
Product perfect delivery a nightmare. Sorted by helpful staff quickly when called
roy sparshott
4/5
2016-8-26
as described...just what I wanted
Paul Christie
4/5
2016-8-25
Very helpful member of staff - Lee. very knowledgeable and made the purchase a pleasure. Disappointed at stock availability and choice. I couldn't purchase the side walls I wanted. Product is great quality, well made and easy to erect. I would recommend the product.
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Pam Manley
4/5
2016-8-24
The tent parts came and we fitted them without any trouble.
Simon Lloyd
4/5
2016-8-24
I found the website description of the item misleading, hence I ordered in error as the delivered item wasn't what I was expecting. However, the service was superb and my refund was dealt with courteously and promptly.
Ifor Thomas
4/5
2016-8-22
Excellent service, good technical advice and really prompt delivery.
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