Gala Tent UK

The products themselves were fine but due to issues with the courier, the service left a bit to be desired. I ordered on a Tuesday and was impressed to get next day delivery. XPD text on the Wednesday morning to say they were delivering that day but when they did, they unfortunately failed to deliver one of the packages. In fairness to them, the paperwork the driver gave me to sign said 4 packages, which is what I received. However, I'd ordered 5 items so I just thought the remaining one was going to arrive another time so it wasn't until later that I contacted Gala Tent to find out when, using the chat function on my mobile but this was a bit glitchy - in the chat, Gala Tent said they'd get in touch with the courier and get back to me but I didn't hear anything. Maybe that was due to the glitchy chat? The following day (Thursday) XPD text to say they were delivering it but it didn't arrive so having allowed the full day for it to arrive, by the time I tried to contact Gala Tent they had closed for the day so I requested a call back. Friday morning XPD text to say they'd be delivering.... The Gala Tent customer service lady (sorry I didn't make note of her name) rang me at 11:30 that morning. I said I needed the items in the package for the following day and she said she'd contact XPD and get back to me but again, I had no reply. XPD finally delivered it on the Monday, with no text prior! It won't stop me ordering from Gala Tent again, but if in the future I order multiple items, I'll be sure to make the courier double check that they really have delivered all the items before they go to their next delivery.

Delighted with our new Gala tent. Very strong and sturdy compared with cheaper models we have bought previously. Ideal for giving us more protected outside space.

Thomas Davis was very helpful and polite, gave advice when something needed clarification.I would recommend them.

Fantastic, I ordered from another website not knowing about Galatents, they kept putting the delivery back and back and it was nearing the event I needed it for. I rang Gala, the sales representative could not have been more helpful, assured me of a delivery date (which was met) Would certainly recommend, excellent customer services and no empty promises. Thank you.

Amazing gazebo! Easy to erect and very sturdy. Fits perfectly over our large patio table, so we are able to have family meals outside where we are all in the shade.

Great product. Very sturdy, purchased the Gazebo as a just in case for a BBQ … haven’t taken it down since

The sales team were extremely helpful in finding an available product to suit my requirements at such short notice. Received the products within 2 days and am extremely pleased with the quality and strength of the products. 5 star for customer service too.

Very pleased with purchase

Set up so much easier than expected. Fabric sides

Brilliant ideal for the job. 3mx3m for £300 and much better quality and strength than others I’ve seen costing more. After sales service also excellent. A pleasure to deal with this company and would recommend to anyone

Excellent service after some storm damage, we required replacement parts they were supplied next day. A top Job, Thank You..

Excellent product, strong and well made. Perfect for that bit of shade

wonderful customer service and very helpful. The speed in which the canopy was delivered was amazing. very impressed

I looked at various gazebo companies when ordering, but after watching a short video from Gala, on the design and quality, specifically the flex roof design, as a Car Detailer I decided this was definitely the best product on market! Furthermore my decision was cemented, after speaking with Darren reference logo printing, as he was excellent and knew exactly what I meant, reference sides / front logo printing. Delivery was quick and part order not In stock (leg weights) were dispatched as soon as they had them back in, so overall I have to say Gala were outstanding. A definite 10/10 from us!Jeremy Carisma J Detailingwww.Instagram.com/carismajdetailing

We bought a 3 x 4.5m Pro-50 Gala Gazebo back in February, but I have waited until now to review because we didn't put it up until May and I wanted to use it for a bit first. It arrived a couple of days later, which we hadn't expected, and so the service was excellent. We did call Gala for advice, and the salesman we spoke to recommended the Pro-40, but we are glad that we went for the next weight up, the Pro-50, and ordered online, as some extras were included in the online offering that weren't included on his quote.To be quite honest, it has given us an extra room for the summer, as we have put it up on our terrace, which has house walls on two sides, and we can access it from a door into the house. The terrace is south-facing and gets the sun all day, and so it is just too hot to sit out there for most of the summer. However, this year we have been enjoying our new shaded terrace from early in the morning until late at night constantly, and it is absolutely wonderful. The gazebo itself is extremely sturdy and nothing like the usual garden structures that most people have. We bought as extras the 4 flat weights to hold it down, as we can't guy it anywhere - we have also strapped it to the soffit board on one side of the house for extra stability. We haven't had any issue with wind so far and it is great in the rain. Our local Arts Centre in the village also has a number of these Gala Tent gazebos strapped together to provide cover in their garden at the moment (we didn't realise this until they reopened in April) - theirs is red, which is beautiful, and went up last summer and has stayed up all winter, despite the storms. You can get guttering to go in between each gazebo.The demo video shows two people putting it up, and my husband and my daughter did manage it between them, but it was stiff and not particularly easy in a confined space, and so four would make it much faster and easier to do, especially when extending the legs evenly. I suspect that once you know what you are doing it will be more straightforward. It isn't light, but it is of a quality you can put up in a sheltered area all summer and not have to keep taking down and putting up again. I would imagine it would be fab over a hot tub. We just have our 8-seater dining table underneath and we have strung fairy lights round the inside of the frame - so it is wonderful at night too.Whether you are buying your gazebo for use in your garden or for a commercial stand I really can't recommend the Pro-50 more highly. It is worth every penny and you won't be disappointed. I would certainly recommend it to friends and work colleagues, for domestic or commercial use.We also bought the sides because we will use it in the winter for overspill from the house for Christmas drinks parties and I chose White to keep it light inside for the winter.