Gala Tent UK

Good service from a good team. Sent exactly what I needed for the repair. Having used their services before I was impressed with response.

We bought our original gazebo a few years back - it's done good service since. However, the carry case has suffered some serious abuse whilst doing a fine job of protecting the gazebo itself. It was time to replace it. With some quick cross-referencing of Gala Tent products we identified the correct one and placed our order. It arrived quickly and well-packaged. I was pleased to note a couple of design tweaks and hope this replacement will last longer with some extra care from us! One recommendation: the base plate is reinforced (ours eventually split). We have been pleased with the service and overall quality of our Gala purchases.

It's very compact, but it takes a while to open it.

A great product works well and well designed. The only slight drawback is the brackets which are steel and they gouge the aluminium of the gazebo.

Ordered these as I wanted to use my gazebo with the small end to the front and the windows were in those panels, I was worried about the light, so white panels with windows were ordered. Arrived quickly and well packaged. Velcro was good and strong, love the rain guard bottoms, the only down side is that the windows zipped openings are on the inside of the panel - which once you have put gridwall along both sides is almost impossible to get to without unpegging everything. Apart from that good quality .

Good sturdy product, few areas of light rust inside a couple of the and a little on the outside too

The gazebo bags were the usual very high quality and delivered overnight, much faster than I needed it. Wrestling with the payment system on line was a little disappointing, but resolved with the help of the excellent Galatent support people; always a pleasure!

would give 5 stars but the gutter connection kit not fit for purpose and no matter how many times i ask, still no result. sometimes its better to talk to buyer for feedback

What persuaded mean to buy a gala tent, marquee was after extensive research on the different manufacturers out there, I felt overall with me making one or two compromises depending on which company was better at doing one thing or another, gala tents came out as my best choice. The prices for the Marquee were a much the same once you factor in any special deals, but the quality of the after sales service was only going to be experienced once I bought the marquee. On that note I was glad that I went with gala tent as it turned out that I had a few issues and questions. On contacting them via phone and email my mind was put to ease, that they would rectify any issues that I have. I advised them we had already erected the marquee and we felt it was safe to use in our opinion, so I would contact them after my event. on contacting them after the event I advise a couple of other things had gone wrong with the marquee, they asked for everything to be listed in an email to them which I got a prompt response to, I was happy with them agreeing to the issues that I had encounterd. They made up a parcel for me for the replacement parts and it arrived the next day. I am very happy with their complaints procedure and their delivery service. I would happily recommend gala tents, I would like to give a special thanks to three of the colleagues that work at gala tents but I am sorry to say I can only remember two of their names Alex Cox and Cheech Bridges. PS the only reason I have given you a four-star rating and not five star is because I have only used the Marquee once so far, but I would happily give you a five-star rating as a company.Yours Sincerely Umesh Sachania

Incredibly helpful on the phone when working out what part I needed for an inherited pop up Gazebo! Part came quickly and was easy to replace.Replacement part was quite expensive given what it was, but a lot cheaper than a new Gazebo.

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The product itself is good but with the Pro 50 the fact that you can only have a bag with wheels is detrimental as none of our team likes the design as the frames keep on slipping of the metal base when being wheeled.

Good solid tent. Only thing that needs improvement is the rubbish pegs provided, too small for this tent.

A very strong product which unlike many others will withstand bad weather. Quite difficult at first to raise the supports into place on the pro product but managed it with more help. Something you can leave out for a long period if properly secured.

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Gala personal great, product very well packaged, pleased with the overall quality and strength of product the down side is the instructions a little word explanation for certain areas would make construction much easier.2 of the wall sheet hanging cables were not long enough to connect so had to make extra parts and we still have some clamps not used and not mentioned in the instructions, but now it is erected very pleased with product.