Technoheater

Really great service. My heater broke down after a few weeks (no fault of Gala at all). Within a day though Gala had picked it back up and shipped me a new replacement all within a week. Now that is what I call customer service. The heater is awesome too and saves me doing a log burner for times when I only need the heat for an hour or too. Couldn't be more pleased with Gala and the heater. A great purchase and great support thank you

Recommendation

I am writing this review shortly after receiving the product but first impressions are very good. I opted for this product after looking around for a heater that would keep us warm under a pergola without generating the bright glare of a halogen heater and not cost a fortune to run. This heater ticked the boxes as my research suggested that 'far infrared' was the best type of heat for warming humans/animals and was cheaper than halogen/quartz alternatives. I received the heater within less than 24 hours of ordering and upon installation and testing certainly appears to meet my requirements. The heat distribution is excellent and covers the complete seating area, with the obvious heat intensity reduction the further you move away from the heater. Installation was quick and easy with the wall bracket but have a slight concern about the recess in the top of unit as this is sure to collect rain water which may compromise the waterproofing of the product, albeit that it has a IP rating of 55. I made an enquiry about the provided/optional cover that is recommended in the instruction manual but Gala Tent stated they did not sell this and I could not find this anywhere else on the internet. Not sure how/if this will affect the warranty as this is not a product you can easily move once it has been installed. The fins on the front grille did not have consistent angles upon unpacking but these can be twisted once it has been fitted, although I would not want to do this too much in fear they could break. The instruction manual is brief but adequate but has some spelling/grammatical errors and quotes the product name as Uranus which supports the fact this is an imported product. Whilst I have included a couple of concerns/issues my overall impression is very good and confident the product will meet my long term requirements. This is my first purchase from Gala Tent and based on my experience I will certainly be using them again in the future as there service and customer care is excellent.

An excellent heater that was easy to install, simple to operate and very effective. I shall be buying another one soon because the Gala price was extremely competitive.Recommended.

We decided to buy an electric patio heater having previously had a gas heater.We reviewed what was available on the internet and decided to purchase the Technoheater from Gala Tents.The product arrived quickly and we were particularly impressed with the packaging.The heater was easy to set up and gives off a reasonable heat.We are looking forward to using it on dry cooler evenings,once the rain stops!We would recommend this heater to anyone .

We decided to buy an electric patio heater having previously had a gas heater. We reviewed what was available on the internet and decided to purchase the Technoheater from Gala Tents.The product arrived quickly and we were particularly impressed with the packaging.The heater was easy to set up and gives off a reasonable heat. We are looking forward to using it on dry cooler evenings, once the rain stops!We would recommend this heater to anyone.

Exactly as stated, nice build quality, great features and it was packed fantastically well to protect it. TNT delivery let them down but always the risk when its out your hands. Despatched super quick. I wish cable was a little longer but that maybe a safety point! Worried that the elements seem to be allowed to move when packaging removed, but again that maybe to allow for heat up expansion. Overall fantastic product at a much better price then similar products. Thank you Gala Tent i will be buying off you in future!

Excellent Service, Arrived within 48 hours and delivered to Jersey, highly recommend Gala Tent for there products and First Class Staff, thank you very much.

Required replacement heater element for the Helios heater, that blew over in the wind.

Excellent service from gala. Provides lots of heat and looks great

Brilliant, same size as the wife and just as hot!!!!!!

Found on a web search and liked the spec of the product.

arrived next day - which was important.

Have bought from you before great products

AN EXCELLENT PRODUCT WITH GREAT SAFETY FEATURES. GREAT PRICE, TOO. WE USE ON PATIO AND IN SMALL MARQUEE