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Reviews (2) . Excellent
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Awful company. Poor quality clothing. Sizing hit and miss. Customer service terrible. They send wrong items. They lost my returns parcel and refuse to give me a refund. I'm still out of pocket.
I have ordered from them before and have been pleased, however, for NYE I express shipped 5 items, tried them on, and returned 3 of the 5 items the following day after receiving them. Sent the items to the address that was provided by boohoo. According to the USPS Tracking, the items were delivered December 23rd. It is now Jan. 21st and I am continuously being told they have not received the items and can't refund. They will not have a manager call me, nor have they provided a resolution!!! I have all documents showing my purchase and returned items but can't get a refund. DO NOT PURCHASE FROM THESE CROOKS!!!Those of us whom have the same issue should all get together and file a class action lawsuit!!!!Boohoo responded but I am TIRED OF SENDING ALL OF THE DETAILS AND INFO I HAVE....THEY TOTALLY SUCK AND THE CLOTHES AREN'T WORTH THE HEADACHE!